Frequently Asked Questions
Answers to all your questions about l879
Accounts, payments, bonuses, games, and security — find detailed information on all topics from our FAQ page.
l879 provides the best online gaming experience for players in Bangladesh. Below we have arranged the most frequently asked questions into five categories — account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. If you do not find the answer to your question here, contact our 24/7 Bengali live chat support.
Account and Registration
Account and Registration
To open an account at l879, you need an active mobile number, a valid email address, and your correct personal details. The registration process is available fully in Bengali and can be completed in just a few minutes. Only those aged 21 or above are eligible to create an account.
No, only one account per person is allowed on the l879 platform. If multiple accounts are opened using the same details, all accounts may be suspended and any accumulated bonuses may be cancelled. This policy is strictly enforced to maintain a safe and fair gaming environment.
If you forget your password, go to the l879 login page and use the 'Forgot Password' option. A verification code will be sent to your registered mobile number or email, which you can use to set a new password. If you have trouble, get help in Bengali via 24/7 live chat.
Account verification at l879 is generally completed quickly. If the required information is submitted correctly, the process is usually finished within a few hours in most cases. Withdrawals may be limited until verification is complete, so it is best to start the process right after registration.
Deposits and Withdrawals
Deposits and Withdrawals
When depositing money to l879 using bKash, funds are generally credited to your account instantly. The minimum deposit amount is ৳200. If there is a delay for any reason, contact the 24/7 live chat — our support team will resolve it quickly.
Yes, l879 accepts deposits through multiple mobile banking methods including Nagad, Rocket, and Upay. Bank transfers are also accepted. The minimum deposit amount is ৳200 for all methods.
The minimum withdrawal amount from l879 is ৳1,000. Approved withdrawal requests are generally processed within 1 hour. To ensure fast withdrawals, keep your account verification complete and request withdrawals through the same method used for your deposit.
l879 does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider or bank may apply their own service charges, which are entirely subject to their own policies. Contact our live chat for more information.
Deposits made via bank transfer may take a bit longer than mobile banking, as banks have their own processing times. Once the deposit is confirmed, it will be automatically credited to your l879 account. If there is a delay, contact support with your payment receipt.
Games and Rules
Games and Rules
Betting on BPL (Bangladesh Premier League) matches at l879 is straightforward. Go to the cricket section, select a current or upcoming BPL match, choose your betting market, and set your amount. You can also join live betting after the match has started. Make sure your account has sufficient balance before placing bets.
RTP stands for 'Return to Player' — it is the theoretical percentage of wagered money returned to players over the long term. For example, a 96% RTP means there is an average chance of ৳96 being returned for every ৳100 wagered. This is not a guaranteed promise but rather a statistical average.
Yes, l879 is fully mobile-friendly. The site can be easily accessed from the browser on any Android or iOS device. Slots, live casino, cricket betting — everything runs smoothly on mobile. There is no need to download a separate app.
Regular casino games are run by software, whereas in live casino, real dealers conduct the games via video stream. l879's live casino features games from leading providers such as Evolution Gaming and Ezugi, delivering an experience that feels like a real casino.
Yes, l879 only uses software from verified game providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.) that are audited by independent certification bodies. Each outcome is completely random and not predetermined, using Random Number Generator (RNG) technology — this is the foundation of fair play.
Bonuses and Promotions
Bonuses and Promotions
After opening a new account at l879, a 100% bonus is available on your first deposit, up to ৳20,000. This means if you deposit ৳5,000, an additional ৳5,000 will be added as a bonus. A 15x wagering requirement must be met to use the bonus.
A 15x wagering requirement means you need to bet an amount equal to the bonus multiplied by 15. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing. Once this requirement is met, winnings from the bonus become withdrawable.
l879's loyalty program has four tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5% weekly cashback. You can move to higher tiers by playing regularly.
Yes, l879 regularly offers various promotions — reload bonuses, cashback offers, tournament bonuses, and exclusive offers during special occasions (such as the IPL and T20 World Cup season). Check the promotions section of the site regularly for the latest offers.
Under the bonus terms and conditions, wagering applies to specific games and some games may be excluded from bonus wagering. Each bonus comes with its own terms and conditions. See the terms and conditions page or ask via live chat for details.
Security and Responsible Gaming
Security and Responsible Gaming
Yes, l879 is a safe and reliable platform. The site uses SSL encryption to keep your personal and financial information secure. The payment process is fully encrypted and information is not shared with third parties.
l879 places the highest importance on responsible gaming. Deposit limit setting, self-exclusion (temporarily or permanently suspending your own access), and the option to temporarily close your account are all available. If you notice signs of addiction, contact support immediately or visit the responsible gaming page.
To self-exclude, contact l879's 24/7 live chat or email [email protected]. Our support team will help close your account for a set period or permanently. This process is completely confidential and free of charge.
l879 is for those aged 21 and above only. Age verification is mandatory to protect minors and ensure responsible gaming. Proof of age may be requested at the time of withdrawal or in cases where there is any doubt.
If you notice your account has been hacked or there is suspicious activity, immediately inform l879's 24/7 live chat or email [email protected]. Our security team will lock the account and begin an investigation. Use a strong password and do not share your login details with anyone.
Still have questions? Contact support
Our Bengali-speaking support team is by your side 24 hours a day, 7 days a week. Chat directly via live chat or reach us by email — get a quick resolution to any issue.
Contact us via live chat